Job Summary
The Security Patrol Officer is responsible for maintaining a safe, secure, and welcoming environment for guests, staff, and property at Pathfinder Village. This role involves routine patrols, enforcing resort policies, assisting guests, and responding to incidents or emergencies.
Key Responsibilities
- Conduct regular foot and/or vehicle patrols of common areas, trails, and facilities
- Monitor for suspicious activity, safety hazards, noise disturbances, or policy violations
- Enforce Pathfinder Village rules and regulations in a professional and respectful manner
- Respond promptly to guest concerns, complaints, and emergencies
- Provide assistance to guests (directions, minor first aid, general support)
- Check permits, registrations, and ensure only authorized guests are on property
- Secure buildings, gates, and restricted areas as needed
- Write detailed incident and daily activity reports
- Coordinate with management and local law enforcement when necessary
- Monitor weather conditions and assist with emergency preparedness or evacuations
Qualifications
- High school diploma or equivalent required
- Previous security, law enforcement, or customer service experience preferred
- Valid driver’s license (if operating patrol vehicle)
- Basic first aid/CPR certification preferred (or willingness to obtain)
- Strong communication and conflict-resolution skills
- Ability to remain calm under pressure and handle emergencies
Skills & Abilities
- Observational awareness and attention to detail
- Ability to work independently with minimal supervision
- Strong interpersonal skills and a customer-friendly attitude
- Physical ability to walk long distances, stand for extended periods, and work outdoors in varying weather conditions
- Basic report writing and documentation skills
Working Conditions
- Primarily outdoors in a campground environment
- Exposure to varying weather conditions (heat, cold, rain, etc.)
- May include night shifts, weekends, and holidays
- Interaction with wildlife, guests, and recreational equipment
