If after doing a F5 + CTRL doesn't work, please clear out Browser Cookies, Cache, & Data!
* Internet Explorer "Blue E looking icon" >Tools > Internet Options > Generals TAB > Delete button - follow checks and delete
* Google Chrome "Colored Beach Ball looking icon" > click on 3 DOTS in upper right hand corner of browser > go to bottom click on "Advanced" then go down to "Clear Browsing Data" > on popup check cookies and Cached > then Clear Data button.
* Fire Fox "Fox looking icon" > Click on 3 Lines in upper right hand corner of browser > go to "Options" > on left side click "Privacy & Security" > Cookies and Site data > Clear Data
* Mobile device "Apple" > Settings > Safari > Bottom to Clear History and Website Data > follow prompts